Frequently Asked Questions

Our agency offers a comprehensive range of services including:
App design, dashboards, web design, graphic design, branding, UI/UX design, copywriting, video and product development.

We cater to both online and offline design needs.

Getting started is easy. Fill out the CONTACT FORM, and we will get in touch as soon as possible.
The process begins with an initial consultation where we discuss your needs and goals. After that, we draft a proposal outlining the scope, timeline and cost. Once approved, we move forward with research, design and prototyping.

Just access the CASE STUDIES section from the header menu to discover a variety of projects explained.
Alternatively you can browse more of our work on our Behance/Dribbble/Instagram portfolio pages.

Project timelines vary based on the scope and complexity. On average, an app design project takes about 6-12 weeks from initial consultation to launch, while web design projects can take 4-8 weeks.

Working with a creative agency gives you a full team of designers, developers, copywriters and project managers in one place.
With freelancers, you have to hire each role individually or find someone who can do it all, which is rare in web design

Agencies offer more accountability and professionalism, with online reviews available on platforms like Google and Clutch.
Freelancers lack this transparency, and you must rely on their references.

Agencies have reputations to uphold, ensuring higher accountability.
In contrast, freelancers might rush jobs, increasing the risk of issues like plagiarism.

We're constantly delivering solutions: on time and on budget. We’re grateful to have received industry recognition from CLUTCH, for being one of the top user experience companies for Information Technology in Romania.

In today's fast-paced world, the ability to move quickly is key to staying ahead in your business. That's why we've fine-tuned our process to help you create an interactive prototype in just six weeks. This prototype isn't just a tool, it's your ticket to testing ideas and planning out your next big features.

We use Figma, design editor, for everything related to your project:
designing, prototyping, gathering feedback, sharing the progress, project documentation and designer-to-developer hand-off.

We work with the latest tools and apps. We use Figma for our main design editor, interactive prototype and developer hand-off.We use Notion for Project Management, Zoom & Slack for communication and the Adobe suite for presentations and various visuals.

At ElevenSpace we allocate 2 designers for each project. We brainstorm and challenge each idea and we view it from different angles and experience to determine the best workflow for your solution. We take design seriously: that's why we assign senior experts to every project. We're committed to crafting intuitive solutions that are not only user-friendly but also boast award-winning designs.

We value client feedback and incorporate it at every stage, during weekly meetings.
We typically offer up to three rounds of revisions per project to ensure the final product meets your expectations.

Quality and originality are our top priorities. Our team conducts thorough research and brainstorming sessions, and we use the latest design tools and techniques. Each project is reviewed through a strict quality control process before delivery.

Success is measured through a combination of client satisfaction, project completion according to specifications and the achievement of predefined goals such as increased user engagement, higher conversion rates or improved brand recognition. We also gather feedback and performance metrics post-launch to evaluate and refine our work.

From the initial call, determining if we are a good fit and signing the contract, it can take at most one week for us to get started working on your project.

We know you appreciate predictability. After we understand the requirements, you will receive an estimation with the total cost and time.
We split the pricing into 3 parts: advance stage, intermediary stage and final stage with a 40/30/30 distribution.

Due to the high quality nature of the work, there will be no refunds issued.