WorkFlow

A laptop on red background with the 46 labs main dashboard of the app
overview

Workflow is a project management app that transforms complex processes into simple, intuitive solutions, allowing you to get started right away.

Industry
\
SAAS
Market
\
Germany
Company size
\
2 - 50 Employees
web
dashboard
design-system
Multiple screens from the 46 labs project showing logo, connected world and the main dashboard of the app
challenge
For Workflow, the main challenge in scaling was maintaining a seamless user experience as the platform expanded to support larger teams and more complex project management needs. As the app grew, onboarding new users with varying skill levels became increasingly difficult. It was essential to ensure that new users could quickly understand and adopt advanced features without feeling overwhelmed. With the introduction of new features, the risk of feature overload also became a significant issue. Striking the right balance between providing powerful functionality and keeping the interface simple and intuitive was critical to prevent overwhelming users. Additionally, as more teams adopted the app, customization needs grew. Ensuring these custom workflows and settings could be easily managed without disrupting the core system’s integrity was a delicate challenge. Finally, the increase in data and user activity put pressure on the app’s performance. Ensuring that Workflow could handle this growth without compromising speed or efficiency was crucial to maintaining a smooth and effective experience for users.
solution

To address these challenges, we focused on simplifying Workflow’s user experience while ensuring the platform could scale effectively. For onboarding, we redesigned the flow to be more intuitive, introducing step-by-step guides and tooltips to help users quickly adapt to the app’s advanced features without feeling overwhelmed. To tackle feature overload, we reorganized the interface, introducing modular design elements that allowed users to personalize their workspace while keeping the core experience streamlined. We also implemented a system for gradual feature rollout, allowing teams to enable and explore advanced tools at their own pace without disrupting their existing workflows. For customization, we introduced a flexible settings interface that allowed teams to tailor the platform to their specific needs without affecting the app’s overall performance or usability. This ensured that customization didn’t come at the cost of the app’s core functionality. Finally, to maintain performance as data and user activity grew, we optimized the app’s backend architecture and implemented smarter data processing methods. This enabled Workflow to handle increased demand while maintaining fast load times and a seamless user experience across the platform.

Multiple screens from the 46 labs project showing logo, connected world and the main dashboard of the app
process
The project involved a wide range of UX and UI design activities: in-depth research, development of user flows, wireframe creation, idea validation, design of visual assets, prototype testing & culminating in the development of the product.
Research icon
Research

We learned more about the different problems and business requirements and contextualised the opportunity.

User Experience icon
UX Design

After filtering the ideas and data gathered, we generated user flows detailing the journey of the user.

User Interface icon
UI Design

With a strong basis of UX findings, interface app screens are designed to be intuitive and user-centric.

Prototype icon
Prototype

For a selected user flows of the app, we’ve tested how the ideal user interacts with the solution proposed.

A user persona example that we use for our projects and include in the design systemWoman at her desk working on her computerA laptop showing the main screen of a web appmultiple screens of dashboard appselements of design system: colors and griddesign system components: font and branding colors design system components: examples of social media designlogo of the elixir design system
results

The solution resulted in significant improvements in user adoption, engagement, customization, and performance for Workflow.

User Adoption & Engagement:

  • Faster onboarding with a more intuitive process, reducing the learning curve and increasing user retention.
  • Gradual feature rollout helped prevent feature overload, improving user satisfaction and increasing engagement with advanced features.

Customization & Flexibility:

  • Flexible customization options allowed teams to tailor the app to their specific needs without affecting core functionality, enhancing overall productivity.

Performance & Scalability:

  • Performance optimization ensured fast load times and smooth navigation, even as user activity and data increased, maintaining a seamless experience as the app scaled.

Let's elevate your app's UX

A well-designed platform is the difference between user frustration and seamless adoption.
At Eleven Space, we specialize in creating scalable, user-friendly app UX design that drives business success.
If you’re looking to redesign your app’s UX, we’d love to collaborate.

Request offer
Request offer